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Value-Streams

Wertstrom

Der Begriff Value Stream (dt. Wertstrom) stammt ursprünglich aus dem Lean Management (Toyota-Produktionssystem) und beschreibt den kompletten Weg, den ein Produkt oder eine Dienstleistung von der ersten Idee oder Bestellung bis hin zum Kunden zurücklegt.

Die zwei Arten von Value Streams (nach SAFe)​

In der IT-Welt (besonders im skalierten Agile-Umfeld) unterscheidet man oft:

  1. Operational Value Stream: Der Prozess, der dem Endkunden direkt einen Nutzen bringt (z. B. "Ein Darlehen gewähren" oder "Ein Ticket verkaufen").
  2. Development Value Stream: Die Aktivitäten, um die Systeme und Software zu entwickeln, die den Operational Value Stream erst ermöglichen (z. B. "Eine neue App-Funktion programmieren").

Value streams are essential processes that organizations use to create solutions that provide customer value. https://www.scaledagile.com/about/about-us/permissions-faq/Within the Scaled Agile Framework (SAFe), two types of value streams are operational and Development.

  • Development Value Streams (DVS) represent the sequence of activities required to convert a business idea into a digitally-enabled solution and play a critical role in SAFe implementations by optimizing the flow of value across divisions and functions. A Development Value Stream is the sequence of activities needed to convert a business hypothesis into a digitally-enabled solution that delivers customer value. There are some common Development Value Stream (DVS) patterns that emerge for different operational models:
    • The fulfillment pattern is typical for industries like banking, insurance, and financial services that offer complex digital products/services to consumers (B2C) and businesses (B2B).
    • Manufacturing DVS pattern are for physical products like vehicles, the DVS focuses on creating specifications and designs for manufacturing rather than the product itself.
    • Software Products DVS pattern for independent software vendors (ISVs) develop commercial software products.
    • Supporting DVS pattern supports internal business operations like audits, HR functions, supply chain, and research.
  • Operational Value Streams (OVS) represent the steps to deliver a product or service to a customer, DVS comprise the activities to develop and support the solutions used in OVS.

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The Development Value Stream Canvas is a simple framework to capture the details of a DVS:

  • Purpose: Problem being solved for customers
  • Products: Solutions being built and supported
  • Process: Main steps in the DVS flow
  • People: Roles involved in the DVS activities
  • Culture: Behaviors that drive performance
  • Customers: Internal and external users of DVS solutions
  • Metrics: KPIs to measure DVS outcomes
  • Constraints: Challenges and bottlenecks